Every aspect of engineering and production at Mitsubishi Motors gears toward customer satisfaction. This commitment to excellence is its own reward, but additional accolades also go a long way. Recently, Mitsubishi ranked third highest in the mass-market vehicle category of J.D. Power Customer Satisfaction Index. This year’s ranking sees Mitsubishi rise seven places from last year’s 10th place finish.
J.D. Power is the largest global marketing information services company. Each year they do thousands of tests across the spectrum of vehicles to determine their rankings. This year’s determinations for Customer Satisfaction are from service customers, who own one- to five-year-old vehicles. The categories evaluated were service initiation, vehicle pick-up, service facility, service quality and service advisor.
Given the results of this prestigious evaluation, it is no surprise why Mitsubishi sales have been on the rise in the United States the past few years. For award-winning customer satisfaction, visit Bell Mitsubishi for your next car purchase.